1. Ensure that the application has been closed down on the Trolley
2. On the trolley laptop, navigate to File Explorer - C: drive - Application Data - Discovery
3. Delete the 2 .xml files from the folder assets.xml and data.xml
4. Navigate to the application folder C:\Program Files (x86)\ParagonID\RFIDDiscovery\Trolley\bin and delete the following .xml file rfid_syris_discovery_settings.xml
5. Start the application
6. Enter the server name / IP address, click OK and the application will attempt a synchronization, the XML files will be recreated
7. If this fails, check that you have access to the server and that the Trolley laptop has full read/write access to the application folder